Catch every service call and keep the shop running.
For a dealership or repair shop, a missed call can be a missed job. We help you compare phone and internet options that keep the service desk, the shop and payments moving.
The problem
Why this gets complicated
Shops and dealerships handle a steady stream of calls: appointments, parts, status checks and sales questions. When everyone is busy, calls go unanswered and customers call someone else.
Behind the counter, shop software, parts ordering, card payments, cameras and customer Wi-Fi in the waiting area all share the same connection. A slow or dropped connection slows the whole day.
Before you sign
What to look for
A few things worth checking before you sign anything.
Call handling that fits the shop
Call menus, ring groups and voicemail to email can send calls to service, parts or sales without missing them.
Separate customer Wi-Fi
Keep waiting room Wi-Fi apart from your business systems and payments.
A backup for payments
A second connection with automatic failover can keep payments and shop software going during an outage.
Room for the whole building
Make sure the connection keeps up with the office, the service bays and any cameras.
How we help
How our technology brokers help
We represent virtually every major carrier, so we can compare options side by side and recommend what fits. You have one point of contact from the first call to after you go live.
Learn how calls come in
We look at how calls are answered today and where they get missed.
Compare options
We compare internet, backup and phone options across the carriers we represent.
Plan around your hours
We help coordinate your install and switchover to avoid your busiest times when we can.
One point of contact
You have one team to call instead of several support lines.
FAQ
Common questions
Can calls go to service, parts or sales automatically?
Many cloud phone systems include call menus and ring groups that route calls by department. We will look at what fits your shop.
Should customer Wi-Fi be on its own network?
It is a good idea. Keeping customers separate from your business systems helps with both speed and security.
Can you help a single shop?
Yes. We help small and mid-size businesses, including multi-location, from one shop to several sites.
Does it cost extra to go through you?
No. Carriers pay us, so our help costs you nothing extra.
Keep reading
Related solutions
Phone system upgrade (cloud and VoIP)
Move from an old phone system to cloud calling, video and messaging.
Learn moreBackup internet and failover
Keep cards, calls and cloud apps running when the main line goes down.
Learn moreRestaurants and retail
Reliable connections for card payments, online orders and guest Wi-Fi.
Learn moreIndustries we help
- Restaurants and retail
- Medical and dental offices
- Professional offices (law, accounting, real estate)
- Construction and contractors
- Manufacturing and warehouses
- Hotels and hospitality
- Nonprofits and churches
- Schools, daycares and childcare centers
- Salons, spas and fitness studios
- Property management and apartment communities
Helping businesses across the Twin Cities
Talk to a technology broker.
Book a free 30-minute virtual meeting. Tell us what you have today and what you need, and we will compare your options. Carriers pay us, so our help costs you nothing extra.